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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.  

Contact Us

Do you need more information or have a question? Please fill out the below form or contact us at 1-866-769-3085. 

Your inquiry will be reviewed. A NH Healthy Families representative may contact you regarding your inquiry. If you have an urgent medical situation please contact your doctor. If you have a life threatening emergency, please contact 911.

PLAN CONTACT INFORMATION 
AddressNH Healthy Families
2 Executive Park Drive
Bedford, NH 03110
Member and Provider Services Phone Number1-866-769-3085 (TDD/TTY: 1-855-742-0123)
Member Inquiries1-866-769-3085 (TDD/TTY: 1-855-742-0123)
Media Inquiries Communications Department
Office: 1-866-769-3085
Claims Mailing Address for MedicalNH Healthy Families
Claims Processing Center
PO BOX 4060
Farmington, MO 63640
Claims Mailing Address for Behavioral Health NH Healthy Families
PO Box 7500
Farmington, MO 63640

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The Contact Us form will send your message to NH Healthy Families as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with NH Healthy Families through email, you accept the risks associated thereof. NH Healthy Families does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-866-769-3085 to speak directly to a customer service representative.

The Contact Us form will send your message to NH Healthy Families as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with NH Healthy Families through email, you accept the risks associated thereof. NH Healthy Families does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-866-769-3085 to speak directly to a customer service representative.

The Contact Us form will send your message to NH Healthy Families as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with NH Healthy Families through email, you accept the risks associated thereof. NH Healthy Families does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-866-769-3085 to speak directly to a customer service representative.