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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.  

Psychiatric Boarding Support Effective March 1, 2020

Date: 02/07/20

To reduce the burden of psychiatric boarding in the emergency room department and improve patient care, NH Healthy Families will be implementing a dedicated phone line that is available for use by

Emergency Room/Hospital staff when requiring assistance to address member’s mental health needs. When a NH Healthy Families member has been identified as awaiting a psychiatric admission while boarding in the Emergency Department and requires assistance, please contact the Psychiatric Boarding Support and Assistance phone line at 1-833-482-0166. This line is offered to support the NH Healthy Families Medicaid membership only.

Read the full announcement here (PDF)