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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.  

Updated Home Health Payment and Clinical Policies

Date: 07/16/18

The following new policies will be applied as medical claims reimbursement edits with our claims adjudication system for the NH Healthy Families Medicaid product. This is an addition to all other reimbursement processes that NH Healthy Families currently employs.

The effective date for the below policies is September 15, 2018.

  • Home Health Criteria for Habilitative Services, Private Duty Nursing, and Personal Care Attendant Services (Clinical Policy)
  • Home Health Care (Payment Policy)

For more information, click here (PDF)