Skip to Main Content

On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.  

It May be Time to Redetermine Your Medicaid Eligibility

Continuous Medicaid Coverage Has Ended

The COVID-19 federal public health emergency providing continuous Medicaid coverage has ended. You have/will receive letters from DHHS including the date by when you must complete your Medicaid redetermination. If you do not complete your Medicaid redetermination by the date in your DHHS yellow letter, you will lose health coverage. 

Please note: Be sure to wait until your redetermination month (will be noted on your letter or NH EASY account) to take action.

Ways to complete your redetermination or provide requested information: 

  1. Online: Through your NH EASY account https://nheasy.nh.gov if you do not have an NH EASY account, you can create one today using this same link.
  2. By mail: Centralized Scanning Unit, PO Box 181, Concord, NH 03302.
  3. In person: Visit one of DHHS District Offices, locations can be found at https://www.dhhs.nh.gov/about-dhhs/locations-facilities#locations

Need help? Visit one of DHHS District Offices in person or contact the DHHS Customer Service Center toll-free at 1-844-ASK-DHHS (1-844-275-3447) and select option #3 or (603) 271-9700, (TDD: 1-800-735-2964), Monday-Friday, 8:00 a.m. to 4:00 p.m. ET.

Know your options.

If you no longer qualify for Medicaid, you may be eligible for health insurance coverage through a Marketplace plan, including our Marketplace plan Ambetter (Ambetter.NHhealthyfamilies.com).

If you have questions about, or lose, your health insurance coverage, you have options. New Hampshire offers free enrollment assistance through NH Navigator programs.  Navigators can help with private insurance or Medicaid. To contact an insurance navigator, call 1-877-211-6284 or 800-208-5164.

Questions or concerns?

We’re here to help. Call us at 1-866-769-3085 today.